Our Clients

We Serve SMB Customers throughout Chicago and Suburbs

Although organizations large and small generally have similar categories of needs, problems, vulnerabilities, and core computing needs; depending upon the size of the firm, there may be vast differences in the solutions recommended. NOVA's focus is providing the solution that best fits our customer's needs. Our average customer falls into the SMB (Small-Medium Business) segment of the market and we are not industry specific.  NOVA understands its customer's needs and what it takes to maintain a successful relationship.

Generally, NOVA is engaged with a client in one of these typical scenarios:

• NOVA as a sole outsourced IT services firm
• As supplemental support to customer's IT staff
• Project-based work either as project lead or in a supplemental role
• Emergency service

Industries

NOVA's clientele represents more of a horizontal business model rather than specializing in specific vertical markets. That said, there are a few industries in which we have specialized experience:

• Hospitality - Hotel, Conference Centers, Private Clubs, and Hospitality Manager Firms
• Commercial Real Estate - Brokers, Property Management, Commercial Real Estate Investors
• Manufacturing - Job Shops, Family-Run Manufacturer, Assembly, Design, and Distribution
• Branch Offices - Many of NOVA's clients are either Chicago area branch offices or Chicago area clients with outlying branch offices.